Terms of Use

These Terms of Use ("Terms") are an agreement between you and PurrFit ("we", "us") about the PurrFit website, quiz, mobile app and related services (together, the "Service"). Please read them carefully: by taking the quiz, buying a plan or using the app you accept them. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and able to enter into a binding contract. The Service is for personal, non-commercial use.

2. Not medical advice

PurrFit provides general nutrition, habit and wellness information. It is not a medical device and does not diagnose, treat or prevent any disease. Plans, predictions and calorie targets are estimates based on the information you give and on general averages; your results may differ. Consult a doctor or other qualified professional before starting any diet or exercise programme, and especially if you are pregnant or breastfeeding, have or had an eating disorder, a chronic condition, or take medication. Stop using the plan and seek medical help if you feel unwell.

3. Your account

After your purchase we create an app account for you with the e-mail you entered and show you its password. You are responsible for keeping your login details confidential and for all activity under your account. Tell us at once at support@purrfit.app if you think someone else has accessed it. Give accurate information and keep it up to date.

4. Purchases and subscriptions

• Prices. Prices are shown before you pay, in the currency displayed, and exclude taxes unless stated; applicable taxes are added at checkout.
• Introductory offers. A discounted first period (for example a trial or a first-month discount) applies once per person.
• Automatic renewal. Unless you cancel, a subscription renews automatically at the end of each period for the same length, and you authorise us (through our payment provider) to charge the full price then in effect, as shown at checkout.
• Extra offers. Products offered after checkout (such as the Premium bundle, the Cortisol Detox guide or the workbook) are separate purchases. One-time products are charged once; the Premium bundle renews monthly at the price shown on its offer page until cancelled.
• Payment. Payments are processed by a third-party payment provider. We do not store your full card details.

5. Cancellation

You can cancel at any time in the app under Help & Membership or by writing to support@purrfit.app with the e-mail of your account. Cancellation takes effect at the end of the current paid period; you keep access until then. Deleting the app does not cancel a subscription.

6. Refunds and money-back guarantee

If you are not satisfied, you may request a full refund within 30 days of a charge by writing to support@purrfit.app. Where the law of your country gives you a statutory right to withdraw from a purchase of digital content or services, you agree that the Service starts immediately after purchase and that, to the extent the law allows, you lose that right once you start using it; this does not limit our 30-day guarantee.

7. Licence and acceptable use

We grant you a personal, non-exclusive, non-transferable, revocable licence to use the Service. You agree not to copy, resell or redistribute it; scrape or reverse-engineer it; share your account; upload unlawful or harmful content; or interfere with its security or operation.

8. Intellectual property

The Service and its content (text, plans, artwork, software and trademarks) belong to PurrFit or its licensors and are protected by law. These Terms do not transfer any ownership to you.

9. Your content and feedback

You keep ownership of what you enter (answers, food logs, photos). You allow us to process it to provide and improve the Service as described in our Privacy Notice. If you send us ideas or feedback, we may use them without obligation to you.

10. Third-party services

The Service relies on third parties (for example app stores, payment, hosting and authentication providers). Their own terms apply to your use of them and we are not responsible for their services.

11. Changes to the Service and to these Terms

We may change or discontinue features. We may update these Terms; if a change materially affects you we will notify you in the app or by e-mail before it applies. If you do not accept the change, you may cancel before it takes effect.

12. Suspension and termination

We may suspend or close an account that breaks these Terms or the law, after notice where reasonable. You may stop using the Service and close your account at any time.

13. Disclaimers and limitation of liability

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we are not liable for indirect or consequential losses, and our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law, or your statutory rights as a consumer.

14. Governing law and disputes

These Terms are governed by the laws of the country where PurrFit is established, without affecting the mandatory consumer protections of the country where you live. Before going to court, please contact us so we can try to resolve the issue informally.

15. Contact

Questions about these Terms: support@purrfit.app.